name: "🕷️ Bug report" description: Report errors or unexpected behavior labels: - "bug" body: - type: markdown attributes: value: | Before submitting a bug, read the [FAQ](https://github.com/neutrinolabs/xrdp/wiki/Tips-and-FAQ). **In particular, on systemd-based systems. make sure you are not logged in on the console as the same user you are trying to use for xrdp** Please do not include links to images or videos on external websites. These are not guaranteed to always be available, and could be used to compromise web browsers. Videos hosted on github have a size limit (currently 10MB). If your video is larger than this, please upload it to https://youtube.com - type: input attributes: label: xrdp version placeholder: 0.9.20 validations: required: true - type: textarea attributes: label: Detailed xrdp version, build options description: Copy & paste the result of `xrdp --version`. DO NOT remove `~~~` but paste the result between two `~~~`. value: | ~~~ Paste the result between `~~~`. Please DO NOT remove `~~~`! ~~~ - type: input attributes: label: Operating system & version placeholder: "Ubuntu 22.04 / AlmaLinux 9 / FreeBSD 13.2 / etc" description: Tell us about your operating system. See PRETTY_NAME in /etc/os-release if you don't know. Note we are currently unable to provide direct support for Red Hat Enterprise Linux. Either reproduce the issue on CentOS/Alma/Rocky OS, or contact Red Hat directly for support. validations: required: true - type: dropdown attributes: label: Installation method description: How was xrdp installed from? options: - dnf / apt / zypper / pkg / etc - Homebrew / MacPorts - git clone & make install - Doesn't matter - other validations: required: true - type: input attributes: label: Which backend do you use? description: Tell us about xrdp backend and version you're using. Typically, it would be either Xvnc or xorgxrdp or rarely NeutrionRDP / FreeRDP. placeholder: Xvnc (tigervnc-1.12.0-13.el9_2) - type: input attributes: label: What desktop environment do you use? description: Tell us about your desktop (e.g. GNOME / KDE / Xfce / xterm). If you're certain the bug you about to report is not desktop specific, fill "any" here. placeholder: GNOME - type: input attributes: label: Environment xrdp running on description: Tell us whether xrdp is running on a VM, or if on a physical machine what graphics cards are installed. - type: input attributes: label: What's your client? description: If you issue occurs with specific clients, tell us the client app name, app version client os version and platform. placeholder: Microsoft's official client from Mac App Store, running on macOS Ventura. - type: dropdown attributes: label: Area(s) with issue? description: What things had an issue? Check all that apply. multiple: true options: - Audio redirection - Authentication - Crashes such as segfault - Clipboard - Compatiblity aginst clients - Compile error - File transfer / drive redirection - Graphic glitches - Keyboard / Mouse - Network - Performance - Session manager (sesman) - Smartcard - Other - type: textarea attributes: label: Steps to reproduce placeholder: Having detailed steps helps us reproduce the bug. validations: required: true - type: textarea attributes: label: ✔️ Expected Behavior placeholder: What were you expecting? validations: required: false - type: textarea attributes: label: ❌ Actual Behavior placeholder: What happened instead? validations: required: false - type: textarea attributes: label: Anything else? description: Links? References? Anything that will give us more context about the issue you are encountering! We recommend attaching `xrdp.log`, `xrdp-sesman.log`, `xrdp/xorg.conf` or screenshots to clarify context.