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xrdp/.github/ISSUE_TEMPLATE/bug_report.yml
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2024-10-22 12:01:51 +01:00

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name: "🕷️ Bug report"
description: Report errors or unexpected behavior
labels:
- "bug"
body:
- type: markdown
attributes:
value: |
Before submitting a bug, read the [FAQ](https://github.com/neutrinolabs/xrdp/wiki/Tips-and-FAQ). **In particular, on systemd-based systems. make sure you are not logged in on the console as the same user you are trying to use for xrdp**
Please do not include links to images or videos on external websites. These are not guaranteed to always be available, and could be used to compromise web browsers. As an exception, if your video is larger than 10MB, you can upload it to https://youtube.com
- type: input
attributes:
label: xrdp version
placeholder: 0.9.20
validations:
required: true
- type: textarea
attributes:
label: Detailed xrdp version, build options
description: Copy & paste the result of `xrdp --version`. DO NOT remove `~~~` but paste the result between two `~~~`.
value: |
~~~
Paste the result between `~~~`. Please DO NOT remove `~~~`!
~~~
- type: input
attributes:
label: Operating system & version
placeholder: "Ubuntu 22.04 / AlmaLinux 9 / FreeBSD 13.2 / etc"
description: Tell us about your operating system. See PRETTY_NAME
in /etc/os-release if you don't know.
Note we are currently unable to provide direct support for Red Hat
Enterprise Linux. Either reproduce the issue on CentOS/Alma/Rocky
OS, or contact Red Hat directly for support.
validations:
required: true
- type: dropdown
attributes:
label: Installation method
description: How was xrdp installed from?
options:
- dnf / apt / zypper / pkg / etc
- Homebrew / MacPorts
- git clone & make install
- Doesn't matter
- other
validations:
required: true
- type: input
attributes:
label: Which backend do you use?
description: Tell us about xrdp backend and version you're using. Typically, it would be either Xvnc or xorgxrdp or rarely NeutrionRDP / FreeRDP.
placeholder: Xvnc (tigervnc-1.12.0-13.el9_2)
- type: input
attributes:
label: What desktop environment do you use?
description: Tell us about your desktop (e.g. GNOME / KDE / Xfce / xterm). If you're certain the bug you about to report is not desktop specific, fill "any" here.
placeholder: GNOME
- type: input
attributes:
label: Environment xrdp running on
description: Tell us whether xrdp is running on a VM, or if on a physical machine what graphics cards are installed.
- type: input
attributes:
label: What's your client?
description: If you issue occurs with specific clients, tell us the client app name, app version client os version and platform.
placeholder: Microsoft's official client from Mac App Store, running on macOS Ventura.
- type: dropdown
attributes:
label: Area(s) with issue?
description: What things had an issue? Check all that apply.
multiple: true
options:
- Audio redirection
- Authentication
- Crashes such as segfault
- Clipboard
- Compatiblity aginst clients
- Compile error
- File transfer / drive redirection
- Graphic glitches
- Keyboard / Mouse
- Network
- Performance
- Session manager (sesman)
- Smartcard
- Other
- type: textarea
attributes:
label: Steps to reproduce
placeholder: Having detailed steps helps us reproduce the bug.
validations:
required: true
- type: textarea
attributes:
label: ✔️ Expected Behavior
placeholder: What were you expecting?
validations:
required: false
- type: textarea
attributes:
label: ❌ Actual Behavior
placeholder: What happened instead?
validations:
required: false
- type: textarea
attributes:
label: Anything else?
description: Links? References? Anything that will give us more context about the issue you are encountering! We recommend attaching `xrdp.log`, `xrdp-sesman.log`, `xrdp/xorg.conf` or screenshots to clarify context.